Our Clients

Abbott

AIPSO

SQA provided AIPSO with a QA Analyst to join their Policy Management Application Team. Our consultant was embedded on their team to create, coordinate and execute test plans for a 3rd party vendor platform. The consultant was so integral to the group’s success, they were eventually brought on full-time after their consulting period ended.

Focus

  • Policy Management Application
  • Test Strategy Creation
  • 3rd Party Vendor Coordination/Management

Alcatel-Lucent

Alex and Ani

SQA developed a test plan and executed test cases for functional, regression and acceptance testing of the user interface of a web-based retail point-of-sale system.

Focus

  • Agile
  • Web-Based
  • POS System
  • Microsoft TFS

Alkermes

Amazing Charts

SQA resources tested enhancements of several healthcare products, ensuring adherence to new industry standards. Integrated into scrum teams, QA Analysts and Automation Engineers executed both manual and automated testing of the flagship product–– a software platform that centralized Electronic Health Records (EHR) for healthcare providers.

Focus

  • Test Automation
  • Test Execution
  • .net
  • FDA Compliance

American Electric Power

SQA crafted recommendations customized to AEP’s environment and challenges. The team developed a phased quality program that impacts everything from requirements to building a testing organization.

Focus

  • Quality Assessment
  • Program Implementation

Applied Biosystems

Ariad

SQA consultants developed SOPs focused on Ariad’s IT Applications, Operations and Validation processes. As an integral part of the quality team, these consultants were highly involved with IT stakeholders to ensure compliance and uphold rigorous validation practices.

Focus

  • SOP Development
  • IT Applications
  • IT Operations
  • IT Validation

Bank of America

SQA evaluated Bank of America’s testing and automation practices. Considering people, processes and tools, SQA developed an organizational maturity roadmap, identifying future best practices and recommending the implementation of an Ariba Testing Center of Excellence.

Focus

  • Test Evaluation
  • Process Improvement
  • Organizational Maturity

Bank of New York – Mellon

Bard

SQA performed a comprehensive evaluation of Bard’s QA organization. This included an examination of testing practices and organizational maturity, along with recommendations for future process improvement. Once implemented, these recommendations resulted in improved testing practices, defect-free product releases and continuous improvement opportunities in line with their organizational goals.

Focus

  • Lifecycle Optimization
  • Test Evaluation
  • Gap Analysis
  • Process Improvement
  • Risk Management
  • Skill Assessment

Baupost Group

SQA supported The Baupost Group on a portfolio of projects—from financial and investment accounting systems implementations and upgrades to implementation of Microsoft Dynamics CRM. SQA resources also developed and executed SQL queries for data validation of multi-tier applications.

Focus

  • Coded UI
  • QTP/UFT
  • Financial Systems

Bayer

Beacon

Beacon Health Options

The client, a leading provider of mental wellness services, was experiencing velocity and quality challenges in its software delivery processes. As a result of mergers and acquisition, their technological stack included a blend of incompatible technologies; this and an incompletely melded corporate culture resulted in frustrations for both end users and the business.

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Focus

  • Scrum
  • Transformation
  • Jira
  • Automation
  • EDI
  • CI/CD

Berkshire Hathaway Specialty Insurance

In four short weeks, SQA established a testing framework; developed and executed a battery of tests, including benchmarking/baselining load/stress, end user experience and system scalability/stability; and analyzed test results to provide specific, actionable mitigations to improve performance.

Focus

  • Load Testing
  • Performance Monitoring
  • Tools

Best Doctors

Working from use cases and BRDs, SQA resources supplemented an existing QA team to complete end-to-end testing of two new healthcare applications in a Visual Studio test manager environment.

Focus

  • Coded UI
  • Test Automation
  • Agile
  • Visual Studio

Biogen

As a trusted validation partner, SQA developed test scripts, traceability matrices, validation documentation, standard operating procedures and training guides for Biogen’s ELN implementation.

Focus

  • Electronic Lab Notebook
  • NuGenesis
  • SciQuest
  • Workday

Blue Cross Blue Shield of Rhode Island

Bob’s Discount Furniture

SQA evaluated and validated the effectiveness of Help Desk processes, personnel and metrics. With an understanding of current challenges and future needs, SQA developed a prioritized and sequenced set of recommendations aligned with the company’s culture and goals.

Focus

  • Help Desk Evaluation
  • Skills Assessment
  • Recommendations

Boston College

SQA created an ITIL-based capacity, availability and performance testing/management capability. The team introduced the required tools, built a “virtual performance team” that utilizes in-house skills, and stood up the capability as part of their ongoing system implementation project.

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Focus

  • Evaluation
  • Road Map
  • Implementation

Boston Scientific

Boston Scientific leveraged SQA’s expertise to execute testing on a newly developed medical device. SQA ensured all testing complied with FDA standards.

Focus

  • Medical Device
  • Embedded Software
  • 3D Imaging
  • FDA Compliance

Brown Brothers Harriman

Burger King

Carbonite

Carbonite was experiencing steady growth through M&A, which meant constant integration of new customer data and transaction functionality into their existing backend IT systems. Over time, the Selenium/C# test framework comprising thousands of scripts required active maintenance and enhancement – an estimated 1,000-hour effort. To meet this need with a lead time of two weeks, SQA quickly screened, vetted and presented top-notch SDET candidates, one of which who shined during technical vetting with his command of end-to-end (GUI, API, database) test automation. A polyglot, he excelled in using languages like C#, Java, and SQL to drive automation so much he was offered a permanent role with Carbonite to revamp their CI/CD pipeline, primarily using Jenkins.

Focus

  • Selenium
  • REST APIs
  • .Net/C#
  • Regression Automation

Casenet

SQA deployed a team of QA engineers to manually test Java and web-based healthcare management applications.

Focus

  • Selenium
  • Ranorex
  • Java

Charles River Laboratories

Cigna

Citizens Bank

Citizens Bank looked to SQA to ensure their governance team was focused on the right priorities and positioned to achieve specific and measurable results in the future. They wanted someone who could give them open and honest answers to critical business questions.

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Focus

  • Evaluation
  • Tools Assessment
  • Road Map

CLEAResult

Cogito

Cogito developed a highly configurable artificial intelligence software product to improve their clients’ customer engagement and employee performance. Using voice print metrics and dynamic dialog algorithms, they sought to increase the effectiveness of their client’s call centers by analyzing real-time dialogue and providing live behavioral guidance to phone representatives.

Collaborating with SQA to develop an automated regression framework, Cogito was able to test and validate client configurations and ensure algorithms were applied correctly. After successful implementation, SQA’s reusable framework helped them reduce defects, avoid rework, shrink costs and improve their customer experience.

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Focus

  • Artificial Intelligence (AI)
  • Automation Frameworks

Cognex

SQA supplied Senior QA Engineers to facilitate the testing of Machine Vision software. These on-demand resources created and executed test plans and automated regression tests using C# to speed up testing cycles.

Focus

  • C#
  • GIT
  • Point and Click UI
  • Component Testing

Collette Vacations

Collette was in the midst of a digital transformation, hallmarked by the adoption of Agile development and modernization of web development with a Javascript frontend and RESTful web services, along with implementation of cloud-based SaaS solutions like Salesforce. They knew that relying solely upon the business for traditional Waterfall-style testing would need rethinking and a QA discipline would need to be formalized to keep up. Having already initiated a partnership with an offshore QA firm for website QA, Collette needed an on-site presence – a partner in SQA – who could at once coordinate offshore efforts while elevating Quality to the business and shifting it left in the development process. SQA’s Senior QA Manager, having lived this transformation before in an engineering organization, provided the insight, guidance, planning, prioritization and people management skills to accomplish just that.

Focus

  • QA Leadership
  • Quality Strategy
  • Off-shore Liaising

Commonwealth Care Alliance

SQA led and executed testing projects for three primary health insurance/care provider applications. A data driven effort, these projects required extensive SQL expertise as well as user acceptance testing experience.

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Focus

  • SQL
  • File Reporting
  • Medical Records
  • Data Validation

Commonwealth Financial Network

Deploying qualified QA engineers, SQA developed and executed a test strategy and test plan to ensure compliance with federal regulations in an agile environment.

Focus

  • Trading Platforms
  • Selenium
  • Agile

Connance

SQA executed manual backend testing of Connance’s claims processing application, focusing on data validation and healthcare compliance.

Focus

  • SQL
  • TFS
  • Claims Processing

Connecticut Water Service

Constant Contact

SQA’s Automation Engineers collaborated in an Agile environment to develop and execute automated test scripts for Constant Contact’s authoring and editing platform.

Focus

  • SaaS
  • CD/CI
  • Ruby on Rails
  • RESTful API
  • JavaScript Stack

Crowley Maritime Corporation

SQA helped Crowley move to a cloud solution that provided economies of scale and greater business agility. Crowley was up and running from time-of-contract to ready-to-script within 48 hours, significantly accelerating their pace of innovation.

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Focus

  • Evaluation
  • Tools Assessment
  • Roadmap

Cure Forward

SQA helped this start-up execute regression testing on custom patient portals built for the oncology community.

Focus

  • Device Testing
  • Defect Tracking
  • Web Portals
  • UAT

CVS Health

An intense competitive pressure to speed products to market puts a significant strain on CVS Health’s internal workforce and development processes. With limited onsite space, CVS Health benefits from a highly functional off-site team located at SQA’s Providence Testing Center. The team can easily travel to CVS locations as needed.

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Focus

  • Corporate Systems
  • SAP FICO
  • Materials Management

Daiichi Sankyo

Dell EMC

Working with internal project teams and EMC’s global QA center of excellence, SQA’s senior QA experts successfully evangelized the benefits of proper QA processes. As a result, three major HR-related efforts were highly successful.

Focus

  • QA Best Practices
  • SuccessFactors

DentaQuest

After evaluating current people, processes and tools, SQA identified opportunities for improvement and developed a road map designed to transform the organization. Using an Agile/SCRUM model, the team implemented the plan working alongside employees, leaving them self-sufficient after the transformation.

Focus

  • Evaluation and Road Map
  • Functional Automation
  • Build and Release/DevOps
  • Performance Engineering

Disney

SQA successfully implemented a new testing process and provided improved performance and functionality of key applications. Additionally, SQA designed and provided training for new efficient functional/regression and performance test processes.

Focus

  • Functional Testing
  • Regression Testing
  • Process Implementation

District Management Council

Working in an Agile environment, SQA helped with test case creation, test execution and defect management.

Focus

  • Agile
  • Defect Management
  • SAAS

Dominion Diagnostics

Dominion Diagnostics utilized SQA’s lab systems expertise to test the release of a software application that integrated data from laboratory instruments and a central laboratory information system.

Focus

  • LIMS
  • Lab Instruments

DrugDev

SQA alleviated bandwidth challenges for this rapidly growing organization by writing & executing manual test scripts according to existing SOPs to maintain GxP standards.

Focus

  • SOPs
  • GxP
  • Clinical Trial Management

Erie Insurance

ERT

SQA designed, implemented and integrated a performance management discipline based on ITIL principles and enhanced testing capabilities. Additionally, SQA supported ERT’s functional automation team to develop a framework and create automated test scripts for medical device equipment.

Focus

  • SDLC
  • Python
  • Medical Device Testing
  • Selenium

Eversource

With SQA as a strategic partner, Eversource is able to ramp up and down as projects and priorities dictate, ensuring quality IT systems and delivering a superior customer experience.

Focus

  • Billing/Payment Systems
  • IVR
  • Workday

Excellus

Florida Family Insurance

FM Global

SQA partners with several teams across FM Global. Our software quality resources support numerous functions, including functional automation, business requirements, back-end testing and mobile application testing of several insurance systems.

Focus

  • CRM Claims System
  • Desktop Applications
  • Mobile Applications

Game Show Network

GE

Geico

Glance Networks Inc.

Glance Networks was experiencing rapid growth which caused an uptick in workload for their Software Quality Assurance team. The vetting that full-time hiring requires was taking too long and they did not have the bandwidth to train someone new. SQA provided them with two key consulting resources at a critical time for their business who were able to get up-to-speed quickly on their complex application and help elevate their Quality Assurance’s team bandwidth issue.

Focus

  • Native Mobile Application Testing
  • End-to-End Testing

Haemonetics Corporation

HarbourVest

SQA provided qualified resources to elicit and document requirements for the implementation of a new financial reporting system. SQA automation engineers also built out automated test suites using third-party tools to ensure repeatable, scalable test cycles.

Focus

  • Financial Reporting
  • eFront
  • Ranorex
  • C#

Harvard Business School

A member of SQA’s Solutions Team was deployed to Harvard Business School to help guide them through an upgrade of ServiceNow. Our skilled consultant was able to support the effort through her deep understanding of the ServiceNow platform from both a business analysis and quality assurance perspective.

Focus

  • ServiceNow
  • Business Analysis
  • QA

Harvard Medical School

Based on change control, new business requirements and enhancements, SQA focused testing on front-end, Web-based portals and applications. SQA resources created, executed and maintained automated test scripts in Selenium.

Focus

  • Agile
  • Selenium
  • Drupal

Harvard Pilgrim Health Care

Harvard University

SQA test engineers supported the planning and execution for a highly visible PeopleSoft implementation. Working in conjunction with Harvard’s shared services organization, SQA consultants also performed testing on a wide range of applications including web portals used by faculty, researchers, students and staff for grant applications, innovation and exchange of health information.

Focus

  • Peoplesoft
  • ERP
  • System Implementation

Hasbro

SQA helped Hasbro develop a structured QA environment to achieve higher production quality, on-schedule delivery and more scalability. Judicious application testing resulted in higher quality systems with fewer defects, increasing speed to market and reducing costs.

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Focus

  • Evaluation
  • Tools Assessment
  • Road Map

Hayward

SQA deployed a team of local, on-shore resources to solve Hayward’s efficiency challenges with an off-shore vendor. These resources eliminated the backlog of existing test cases and developed additional test plans in preparation for a major release.

Focus

  • Python
  • XML

Hershey

Hexagon Metrology

SQA created written test plans and programs to test Hexagon Metrology’s internal product upgrade. SQA resources trained internal representatives to execute the test procedures while supporting them throughout each phase of the product upgrade.

Focus

  • Linux OS
  • JIRA
  • Visual Studio

IDEXX

SQA worked with Idexx to develop a 21 CFR Part 11 Compliance project plan. The team built a customized road map and supported the ongoing plan while implementing a laboratory information management system (LIMS).

Focus

  • UAT Test Execution
  • FDA Validation
  • LIMS

iRobot Corporation

When iRobot was embarking on a multi-year effort to bring a first-of-its-kind robotic lawnmower to market in the United States, they tapped SQA’s test engineering expertise to help lay the foundation for all embedded software and firmware testing for the product. Following Agile methodologies in a lab setting with technologies like Linux, C++, iOS, android, and python, SQA’s consultants conceived of and executed hundreds of test scenarios to build quality in to this IoT product. Collaboration with embedded development teams after initial defect triage for rapid fix was key to maintaining timelines and integrating with the parallel efforts by mobile, cloud and electromechanical systems development teams. SQA’s efforts provided the blueprint upon which a functional test automation framework is being built to enable CI/CD and Continuous Testing.

Focus

  • Robotics
  • IoT
  • Test Strategy
  • New Product Launch
  • Embedded Testing

Iron Mountain

Ivenix

SQA optimized Ivenix’s product development processes, supporting the organization’s commitment to continuous software quality improvement.

Focus

  • Product Design Reviews
  • Process Improvement
  • Risk Management
  • FDA Compliance

Liberty Mutual Insurance

m2s

SQA validated the quality and accuracy of data in twelve blinded data sets to ensure they met the specifications required by the Society for Vascular Surgery.

Focus

  • Validation Plan
  • Functional Systems Test
  • Data Quality Audit

Marriott Vacation Club

Marstone

Massachusetts Clean Energy Center

In support of a rapidly growing customer base, SQA designed key processes to ensure repeatability, stability, and faster response time. SQA interviewed stakeholders and end users to first identify pre-existing best practices, assess tools and environments, and design seamlessly integrated delivery processes.

Focus

  • Build and Release
  • Testing
  • Automation

MassMutual

MassMutual sought to increase the effectiveness of existing vendor relationships by utilizing SQA’s expertise. SQA developed, designed and implemented a performance test strategy and provided test coordination and oversight, ensuring systems met business requirements and customer demands.

Focus

  • Performance Management
  • Architecture
  • Test Strategy Design
  • Test Leadership

Medtronic

MFS

MIB

SQA objectively evaluated the current state against industry best practices. The team developed a road map that outlines the right level of attention, appropriate tools, and appropriate staffing levels required to support effective testing practices.

Focus

  • Evaluation
  • Road Map
  • Automation Strategy
  • Implementation

MilliporeSigma

MilliporeSigma has become a leader in continuous bioprocessing for the life sciences, through innovation in products like digital IoT bioreactors and the underlying software and automation platform. A 350 year old global enterprise, MilliporeSigma’s Digital BioProcessing development team spans multiple continents and leverages a range of internal and partner resources. To manage IT (React Redux, Java Sprint, RESTful web services) and OT (Schneider Electric’s Wonderware SCADA platform) development on this scale, the SAFe methodology had been adopted, and DevOps tooling was springing up. A year into this multi-year program, it became clear that manual integration testing was a drag, so SQA was brought in strategize for and enable true DevOps, including test automation. Working closely with business and technology stakeholders around the world, SQA envisioned and drove the people, process and tools transformation to enable the successful launch of cutting-edge digital bioprocessing solutions.

Focus

  • IoT
  • CI/CD
  • DevOps
  • QA
  • Development
  • Validation
  • Java
  • REST APIs

MIT

SQA testing consultants supported MIT’s portfolio of QA and testing projects focused on educational, student and faculty systems.  SQA resources developed test plans, test cases, organized test data and performed back-end data validation.

Focus

  • Testing
  • Quality Center

Mohegan Sun

SQA supported multiple work streams during the upgrade of Mohegan’s gaming applications. Senior resources conducted assessments and implemented recommendations to both optimize the testing organization and streamline testing practices. Automation engineers performed regression testing of over 2,000 existing scripts and identified gaps in test coverage, writing new scripts as needed. SQA also tested the functionality and performance of Mohegan’s Player’s Club web portal.

Focus

  • QTP
  • Quality Center
  • OS Upgrade
  • IBM i-series
  • Gaming Applications

Mueller

SQA developed a proof of concept for an automated regression suite. The team implemented a 1.0 version while creating a full billing application framework. SQA gauged the scalability of the system and completed testing of handheld devices used to manage and validate installation of smart meter components.

Focus

  • Smart Metering Solutions
  • Python
  • Grinder

NPR

Nuance

NxStage

Orange Lake Resorts

Parexel

Partners HealthCare

SQA supported the implementation of a third-party tool suite by designing and implementing custom enhancements to better support internal workflow. SQA resources developed a data reporting strategy to improve internal visibility and provided training to Partners staff to ensure the long term ROI of the system.

Focus

  • Team Foundation Server
  • (TFS)
  • Visual Studio

PatientKeeper

SQA provided expertise to support PatientKeeper’s new multi-tiered platform. The team enabled QA and testing of their new web-based and mobile applications.

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Focus

  • Evaluation
  • Tools Assessment
  • Road Map

Pfizer

Polo Ralph Lauren

Preventure

SQA supplied Preventure with software testing professionals to support the development of their flagship product. SQA hand-picked these resources to meet the organization’s culture and technical needs, allowing Preventure to respond to tight software delivery deadlines.

Focus

  • Web Applications
  • Mobile Device Testing
  • Salesforce

Pro Teck Valuation Intelligence

Pro Teck partnered with SQA to help develop test infrastructure from scratch to run and manage tests for feature verification.

Focus

  • Test Infrastructure Development
  • Feature Verification

Provant

SQA supported an integrated testing effort of Provant’s Client Web Portal and Incentive Management Systems. Senior Test Analysts worked closely with the CIO, VP of IT and the Development team to understand systems architecture, to test critical integration points, and to perform data validation on custom client reports.

Focus

  • Web Portal
  • SQL Server
  • Custom Reports
  • Mobile Applications

Publix

Realtime Robotics

SQA’s Quality Engineering team developed a modular test automation solution designed to serve as a foundational component for all testing, including Spatial Recognition components.

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Focus

  • IoT
  • AI
  • Robotics
  • Automation
  • Embedded Software

Road Scholar

SQA supported Road Scholar’s website redesign by performing systems integration and user acceptance testing to ensure the new site achieved all business requirements. SQA provided planning, coordination, execution and defect management for this web-based testing effort. This initiative also focused on performance, load testing and capacity management to asses for future scalability.

Focus

  • UAT
  • Load Generation
  • Website Redesign
  • Systems Integration

Roche Diagnostic

SQA collaborated with Roche Diagnostic, maker of the world’s first integrated hematology instrument, to support functional testing initiatives with a specific focus on defined quality management methodologies and metrics.

Focus

  • Integration Testing
  • Quality Systems Testing
  • FDA

Sabre

SMART Management

Sonicbids

SQA worked closely with Sonicbids’ development teams to test web-based applications in preparation for a new product release.

Focus

  • Django
  • Mongo
  • Continuous Integration
  • Continuous Development

Starwood Hotels and Resorts

State Street Bank

SQA helped State Street update platforms that impact several of their transactional applications. Additionally, SQA resources performed testing on the financial applications that run on the platform.

Focus

  • XML
  • FpML
  • QTP/UFT

Sunrise Labs

Joining this project mid-flight, SQA redefined business requirements, executed application testing and implemented automation practices to ensure quality products were delivered into the hands of customers in a competitive timeframe.

Focus

  • Medical Device (CRO)
  • Python
  • Embedded Software
  • Requirements Mgmt.

TD Ameritrade

The Hartford Financial Services Group Inc.

After many years of provisioning and maintaining their own physical infrastructure, they had begun preparations to host their next-generation critical client-facing platform with a cloud service provider. This business-critical shift would be the company’s first significant cloud hosting initiative – with considerable client-facing implications.

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Focus

  • Cloud
  • SaaS
  • Performance Engineering
  • Workday
  • Duck Creek

TicketNetwork

SQA built an automated functional testing framework using object-oriented principles. A team of client test automation engineers was expertly trained by SQA to extend and maintain the framework. Within 12 months, the new framework was implemented and replaced most manual testing.

Focus

  • Selenium C#
  • TFS, Robot Framework
  • Coded UI, SoapUI

UNFI

SQA addressed a skills gap by deploying  a two-person team to define and structure a goal-based approach to baselining and optimizing system performance and scalability. By the end of the engagement, SQA had demonstrated a representative baseline of performance achieved after a series of test cycles identifying and alleviating bottlenecks. The client was left with a working and proven performance testing capability based on their tool set and a methodology for conducting future test evolutions.

Focus

  • Performance Test
  • Framework
  • Predictive Modeling
  • Load Generation
  • Capacity Management

UniFirst

UtiliData

Working with Smart Grid technology, SQA supported UtiliData’s testing efforts to speed up delivery of defect-free embedded software. Along with completing a backlog of regression tests, SQA helped configure lab and test environments to increase testing velocity.

Focus

  • Smart Grid Technology
  • LabVIEW
  • Linux

Veolia

SQA helped consolidate four of Veolia’s North American businesses to a single instance of SAP. As a result of SQA’s end-to-end support of the testing effort, the transition was extremely successful. SQA continues to support Veolia with several related projects.

Focus

  • Test Strategy
  • Test Planning
  • UAT

Vertex Pharmaceuticals

Waters

Ximedica

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