Are you a Senior IT Business Analyst with a strong background in subscription order management process flows, systems, and integrations?
Our client, a leading Boston-based SaaS company, is executing a large-scale project to migrate existing quoting and order-entry capabilities to a solution which integrates the Zuora subscription management platform with Salesforce. We are looking for a Senior IT Business Analyst to perform the following duties:
- Assess key business process flows related to quote configuration, order conversion, invoice generation, order fulfillment, and renewals generation
- Elicit, define and draft Business Requirements for comprehensive lead-to-quote-to-order and related process flows for new sales, renewals, upsell and cross-sell transactions
- Write Agile User Stories for the Salesforce Dev/Config team, Test Scripts for UAT, and hand-off materials for the business
- Draft Functional Requirements for the configuration of Zuora and related applications to ensure a robust and scalable quote-to-cash ecosystem
- Assemble all project materials (e.g. BRD, Solution Document) into a single, cogent document